Job Information

G-TECH Services, Inc. Connected Services Feature Owner - PSP - EC1294 in Auburn Hills, Michigan

The Connected Vehicle Team is revolutionizing the vehicle ownership experience through the invention of software products delivered to customers through a variety of digital touchpoints including mobile apps, websites, and in-vehicle infotainment systems. The Connected Services Feature Owner responsibilities include but not limited to:

· Collaborate with internal and external stakeholders to recognize feature opportunities and develop the vision, functional objectives, epic user stories, logical architectures, and UX/UI concepts that meet the needs.

· Lead feature definition end-to-end across all customer interaction channels (i.e.

in-vehicle, call center, mobile app and web) that meet the product vision and


· Prioritize requirements for downstream teams to support iterative development and minimal

viable product (MVP) definition.

· Ensure feature definitions provide robust customer experiences and flexibility to

support multiple regions and future product evolution.

· Work with customer channel and system component owners to ensure feature is delivered in a way that meets feature objectives and has a consistent cross-channel


· Represent the feature to product development teams throughout the product development

lifecycle to ensure resulting product meets the feature vision and objectives.

· Communicates status, risks and escalations to the leadership team.

· Monitor and communicate in market feature performance and lead resolution for

production issues.

· Create and maintain communications regarding vision and progress like a feature

roadmap and release plan.

· Create contractual project related documentation like a requirements specification or

statement of work.


· Bachelors/Master’s degree Electrical, Computer, Information Technology or equivalent.

· 3+ years’ experience in a product definition or systems engineering role for software-based consumer products.

· Strong leadership and technical skills to lead cross-functional teams and align stakeholders.

· Technical skills including:

o Understanding software systems and products.

· Ability to review designs and ensure they meet best practices.

· Experience testing or verifying software meets acceptance criteria.

· The desire to be part of, and contribute to, a team with a proven ability to work cross-functionally with designers, coders, integrators and business teams.

· Strong relationship-building skills including the ability to relate constructively to all levels of an organization.

· Ability to multitask and prioritize projects and tasks judiciously.

· Strong listening, written, and oral communication skills.

· Ability to articulate ideas to both technical and non-technical addressees.

· Ambition and the ability to be self-directed.

· Excellent organizational and communication skills..

Preferred Requirements:

· Master of Science in Electrical, Computer, Information Technology or equivalent.

· Experience with automotive connected vehicle, Internet-of-Things, vehicle infotainment products, mobile apps and/or customer web portals.

· Experience reading/writing requirements using DOORs.

· Experience in a Scrum Product Owner or similar role in an agile environment.

· Experience using Atlassian Jira Agile ( www.atlassian.com/software/jira/agile ).

· Experience modeling business or software processes using BPMN constructs.

· Experience capturing and managing software requirements as User Stories.

· Experience facilitating backlog refinement.

· Experience delivering a product used globally (multilingual and localized).

· Experience creating release notes, user documentation, and/or training materials.

· Experience writing a requirements specification or statement of work.

Category Product Engineering

Function Engineering

Req ID JN -102020-114729

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