G-TECH Services, Inc. Learning Technology Specialilst in Auburn Hills, Michigan

Job Description:

  • The Learning Technology Specialist is responsible for supporting a wide range of e-learning systems and components of the Performance Institute's e-learning infrastructure while ensuring the smooth operation of courseware content and systems.

  • This role will also assist in the resolution of user technical issues.

  • The Learning Technology Specialist works with the Learning Technology Administrator to enhance current systems and design new systems, features and functions.

  • Work with Learning Technology Administrator to: Monitor applications, resolve business related system issues, and ensure eLearning programs are working properly.

  • Develop ancillary system reports for business partners.

  • Business support, administration and training for Performance Institute e-learning systems, including:

  • Perception online assessment engine.

  • Saba Centra virtual classroom online.

  • Comartis online assessment engine.

  • Courseware Test Center (Sandbox).

  • Support web-based courseware development (both domestic and international).

  • Aid in the debugging, testing and troubleshooting of web-based courseware for our client's Performance Institute.

  • Provide regular communication with web-based courseware developers to keep them informed on system updates, new functionality, features, standards and system issues.

  • Assist in supporting the process for web-based courseware testing and deployment.

  • Develop and maintain user documentation and training materials for the use of Performance Institute e-learning systems by trainers and administrative users.

  • Support dealer hotline in resolving technical issues related to e-learning content and technology. strategy. Proved SharePoint form and workflow expertise as required in support of the LC Operations SharePoint usage.

  • Participate in the design, development and testing of new e-learning features, functionality or systems as required.

  • Contributes to other projects as assigned related to the development and maintenance of the LMS.

  • Coordinating the development and maintenance of proctored testing.

  • The role requires working with SMEs and vendors to develop schedules, monitor and report progress, and test functionality.

  • The position also requires regular analysis of question performance and overall test analytics, including developing reports for senior management and managing assessment maintenance.

  • The qualified candidate must be able to function as a SharePoint administrator and use K2 to build stand-alone apps.

  • Manage the development of multiple assessments at the same time.

  • Manage assessment vendors and track milestones.

  • Analyze question performance to identify under-performers and manage the process to develop and implement replacement questions.

  • Create process documents.

  • Develop SharePoint apps to support assessment projects and other Development Team requirements.

  • Develop performance and utilization reports for senior management.

  • Support Development Team Manager in team project management and status reporting.

Requirements:

  • Bachelor’s degree.

  • Experience in project management (3-5 years).

  • Experience with SharePoint administration (3-5 years).

  • Experience with assessment analytics.

  • Ability to interact effectively with various management levels.

  • Strong communication skills, written and verbal.

  • Ability to multi task and work in a rapid paced environment.

  • Familiarity and ease with office automation programs (Gsuite and SharePoint).

Preferred Qualifications:

  • K2

  • Java script

  • CSS coding

  • Experience in the automotive field

Category Training

Function Engineering

Req ID JN -012019-110504