G-TECH Services, Inc. Learning Technology Specialilst in Auburn Hills, Michigan
The Learning Technology Specialist is responsible for supporting a wide range of e-learning systems and components of the Performance Institute's e-learning infrastructure while ensuring the smooth operation of courseware content and systems.
This role will also assist in the resolution of user technical issues.
The Learning Technology Specialist works with the Learning Technology Administrator to enhance current systems and design new systems, features and functions.
Work with Learning Technology Administrator to: Monitor applications, resolve business related system issues, and ensure eLearning programs are working properly.
Develop ancillary system reports for business partners.
Business support, administration and training for Performance Institute e-learning systems, including:
Perception online assessment engine.
Saba Centra virtual classroom online.
Comartis online assessment engine.
Courseware Test Center (Sandbox).
Support web-based courseware development (both domestic and international).
Aid in the debugging, testing and troubleshooting of web-based courseware for our client's Performance Institute.
Provide regular communication with web-based courseware developers to keep them informed on system updates, new functionality, features, standards and system issues.
Assist in supporting the process for web-based courseware testing and deployment.
Develop and maintain user documentation and training materials for the use of Performance Institute e-learning systems by trainers and administrative users.
Support dealer hotline in resolving technical issues related to e-learning content and technology. strategy. Proved SharePoint form and workflow expertise as required in support of the LC Operations SharePoint usage.
Participate in the design, development and testing of new e-learning features, functionality or systems as required.
Contributes to other projects as assigned related to the development and maintenance of the LMS.
Coordinating the development and maintenance of proctored testing.
The role requires working with SMEs and vendors to develop schedules, monitor and report progress, and test functionality.
The position also requires regular analysis of question performance and overall test analytics, including developing reports for senior management and managing assessment maintenance.
The qualified candidate must be able to function as a SharePoint administrator and use K2 to build stand-alone apps.
Manage the development of multiple assessments at the same time.
Manage assessment vendors and track milestones.
Analyze question performance to identify under-performers and manage the process to develop and implement replacement questions.
Create process documents.
Develop SharePoint apps to support assessment projects and other Development Team requirements.
Develop performance and utilization reports for senior management.
Support Development Team Manager in team project management and status reporting.
Experience in project management (3-5 years).
Experience with SharePoint administration (3-5 years).
Experience with assessment analytics.
Ability to interact effectively with various management levels.
Strong communication skills, written and verbal.
Ability to multi task and work in a rapid paced environment.
Familiarity and ease with office automation programs (Gsuite and SharePoint).
Experience in the automotive field
Req ID JN -012019-110504