G-TECH Jobs

Job Information

G-TECH Services, Inc. Service Engineer in Auburn Hills, Michigan

Description:

· The Service Engineer serves as the technical expert and cross-functional lead to ensure critical components are serviced in the most practical and efficient manner.

· Responsibilities include but not limited to: Cross-functional collaboration with varying levels of management and technical leads from both Mopar and Product Development Strategic support plan development and implementation for new model or system launch Coordinate vehicle launch readiness tracking and reporting for security component support Track, troubleshoot, and resolve component-related product issues Mature and evolve collective service model for applicable components

Requirements:

· Bachelor's degree in Automotive Technology, Electrical Engineering, Mechanical Engineering, or related field

· 2+ years of engineering and/or aftersales experience in the automotive industry to serve as the technical expert to insure critical component are serviced in the most practical and efficient manner

· Previous experience reading / working from technical specifications or other technical documentation

· Cross-functional collaboration requires the ability to interact and network effectively with technical leads from Engineering and Product Development as well as all levels of management

· Strong communication skills--written and verbal

· Familiarity and ease with MS Office tools and G-Suite to coordinate vehicle launch readiness tracking and reporting for security component support

· Ability to multitask and work in a fast-paced environment

Preferred Requirements:

· Prior experience troubleshooting vehicle systems to track, troubleshoot, and resolve component-related product issues

· Strong technical aptitude and understanding the dealership environment

· Strong organizational, self-management, and negotiation skills to support strategic support plan development and implementation for new model or system launch

· Experience in presenting ideas and concepts to all levels of management

Driving Requirements:

· May be required to drive a company vehicle - valid drivers license & clean driving record required

· May be required to travel - domestic & international (0-20%)

Category Technician

Function Engineering

Req ID JN -112019-113193

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