G-TECH Services, Inc. Technical Support in Auburn Hills, Michigan
Review, analyze, and evaluate various systems operations.
Documents, tracks, and monitors the problem to ensure timely resolution.
Performs advance root cause analysis and develops checklists for typical problems.
Provide technical support on a variety of issues.
Escalate problems to next level support professionals when necessary.
Bachelors Degree (Supply Chain or Packaging preferred).
3 years experience in material handling / container management processes within manufacturing environments.
Demonstrate excellent ability to support, review, analyze, and evaluate various systems operations.
Demonstrate ability to communicate to all user community in written and verbal form.
Category Program Management
Req ID JN -062021-116025