G-TECH Services, Inc. Compensation Plant Rep III in Chicago, Illinois
Act as the primary plant Workers' Compensation claims handler through contact and coordination of robust RTW/Communications efforts with all stakeholders for the Ford Motor Company Workers’ Compensation program. Focus on excellent customer service, quality claims handling, and loss cost management
• Administration and Management of Indemnity& Managed Medical and Legal claims from first report of injury through claim closure (Includes compliance with Guidelines and Standards and any other associated Corporate policies and procedures) • Perform critical plant Claims technical tasks (i.e. initial critical investigations (including 3pt contact), contact with plant medical, safety/ergonomic, plant supervision) • Develops R-T-W plan of action with key stakeholders for WC and related absences • Participates in plant job reviews with plant physician and other stakeholders • Liaison between key plant personnel/and Workers’ Compensation Organizations throughout client's Case Management process • Leads Case Management meetings and provides input/guidance on RTW • Communicates issues, opportunities, and concerns to Division Claims Supervisor • Update plant personnel on WC jurisdictional changes • Coordinate and direct efforts of outside Medical Case Managers and Vocational Rehabilitation Specialist to deliver best possible outcome • Assist with identification and documentation of potential modified duty jobs, as appropriate • Assist in management of all financial elements of claim files to reduce or maintain costs (i.e. medical costs, duration). • Provide ongoing communication with key stakeholders • Monitor and assist restricted employees in returning to full duty at same or different job • Manage all activities according to personal metrics
• 3-5 years of workers’ compensation claims handling (best practices) experience or exposure.
• Knowledge of WC and related claims handling including corporate, and industry best practices • Knowledge of workers’ compensation RTW programs, standards, procedures/guidelines and expectations. • Experience and/or knowledge in the use of duration guidelines • Proven analytical skills • Superior oral, written communications and interpersonal skills to be capable of dealing with all levels of personnel • Ability to make prompt, intelligent decisions and recommendations based on detailed analysis of facts gathered. • Good organizational and collaboration skills to effectively coordinate efforts among adverse and different internal and external parties.
• College degree preferred. High School diploma with industry experience accepted.
Function HR / Benefits
Req ID JN -102021-116621