G-TECH Services, Inc. Product Engineer in Chicago, Illinois
Review incoming warranty claims data on a daily basis, review customer and dealership comments, bin claims into proper binning categories, contact dealership/s for parts and repair diagnoses, participate in customer call back to ensure proper understanding of customer feedback, review returned parts for root cause analyses and develop Interim Containment and Permanent Corrective Actions. - Support assembly operations with Stop Ships/Stop Builds, Campaigns, Audits, Root Cause Analyses and other Quality related tasks. - Lead engineering commodity changes for future minor product launches and lead cost reduction actions in current production vehicles. - Support Variability Reduction Team (VRT) for specific sub-systems and work closely with Supplier partners for subsystem components to address quality concerns - Lead engineering trials and the implementation of running changes for the sub-system - Issue engineering Alerts and initiate and/or pursue authorization of engineering Concerns for product changes to support Quality objectives - Engage technical experts and functional team members for driving resolution and in developing corrective actions to improve product Quality - Maintain sub-system or Vehicle Functional Group (VFG) level Quality documents (SAQ, Top 20 concerns) - Make presentations to various levels of upper management (weekly VRT report out, Vehicle Quality Reviews, Engineering Managers reviews) Please note this position is in Body Variability Reduction Team (VRT). Body Exterior or Interior experience preferred.
Engineering Problem Solving, 6-Sigma tools, Statistics
Body Experience - Exterior and/or Interior
Bachelor Degree in Engineering
Category Product Engineering
Req ID JN -022023-119705
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