Job Information

G-TECH Services, Inc. Designer in Dearborn, Michigan

Position Description:

Do you believe data tells the real story? We do! Redefining mobility requires quality data, metrics and analytics, as well as insightful interpreters and analysts. That's where Global Data Insight & Analytics makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support, key decision makers can act in meaningful, positive ways. Join us and use your data expertise and analytical skills to drive evidence-based, timely decision making. Product Engineering and Management (PEM) is GDI&A’s organization for creating analytical inspired products and services at the intersection of the commercial, customer service and connected vehicle domains. Leveraging multi-disciplinary product teams, agile processes and methodologies, technologies in the big data space and AI/ML, PEM delivers capabilities that will lead to improved quality, design, marketing, and development of our current and future products. PEM’s delivery of Mobility Analytics and Machine Learning capabilities for the company is a key enabler for innovation and value across the enterprise and tied to top business priorities. Our product line designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. They collaborate closely with product owners, product managers, and fellow designers across their portfolio.

Skills Required:

• Take the stage. Facilitate and lead design thinking sessions with various technical and non- technical stakeholders • Conduct generative user research such as contextual inquiry, ethnography, field research, user interviews, and stakeholder interviews • Transform user research into assets such as affinity walls, journey maps, empathy maps, story boards, personas, etc. • Justify your research strategy and insights to stakeholders (un)familiar with the UX discipline • Work as a collaborative team member with business partners, product managers, developers and fellow designers. • Provide mentoring, teaching, and leadership to fellow designers and team members • Evangelize UX within your team and across the department

Skills Preferred:

• Passion for growing your skills, tackling challenging problems, and sharing your learnings with other • Research chops, strong leadership skills, and diversity of experience are all a plus! • 3 + years of relevant product management experience •Ability to build credibility and trust with team members and senior leaders • Ability to work in a fast-paced environment with changing priorities. • Prior member of a Lean/Agile product team

Experience Required:

• Bachelor’s degree • 3+ years proven experience in the UX, product management, or a mixture of the two • 2+ years of experience in user research • 2+ years of experience in facilitating design thinking and ideation workshops

Education Required:

Bachelors’ or master’s degree in human-computer interaction, human factors, psychology, communications, or equivalent

Category UX / User Experience

Function Information Technology

Req ID JN -052022-117944

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