G-TECH Services, Inc. Documentation Specialist - User Centered Design in Dearborn, Michigan

Job Description:

  • Implement User Centered Designs in APS: Incorporate user perspective in UAT testing to improve usability in collaboration with Product Owner and Product Manager.

  • Develop training communications, User Documentation including Technical Manuals, Illustrations that includes development of self-help web-based trainings and pod-casts.

  • Assess current state usability and suggest changes in collaboration with Product Owner.


  • 5+ years of experience in User Documentation / Technical Manuals / Illustrations that includes development self-help web-based trainings and pod-casts.

  • 2+ years of experience in Usability Testing and include users perspective into testing.

  • Ability to work independently with minimal help and supervision.

  • Experience in Interaction Design / Prototyping / Wireframes.

  • Knowledgeable about working in a fast paced CI CD pipeline environment.

  • Strong communication and collaboration skills, as well as facilitation and presentation skills.

Preferred Requirements:

  • Proficiency in creating custom iconography or illustrations .

  • Can Plan and conduct idea generating sessions.

  • SharePoint Designer experience.

Education Required:

  • B.S. Information Systems, Computer Science or equivalent work experience in the requested field

Category UAT / Training

Function Information Technology

Req ID JN -032019-111034

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