Job Information

G-TECH Services, Inc. IT Program Manager in Dearborn, Michigan

Job Description:

· Assist in the planning and execution of events.

· Create and maintain a dashboard to measure the results of all Communication teamwork.

· Track the progress of teamwork utilizing a team Kanban Responsibilities include (but not limited to): Events.

· Schedule (rooms, talent, tech support, etc.) and promote events through many communications channels.

· Manage speakers, presenters; co-create presentations.

· Market to a global audience.

· Operate key collaboration tools (WebEx, Spark, SharePoint, etc.)

· Create and maintain a metrics dashboard.

· Report metrics to various audiences, including leadership Project Management.

· Assist in work (Sprint) planning and update work in the tracking tool

· Effective Communicator: Ensures regular, consistent communication takes place.

· Ensures that others involved in an effort are kept informed.

· Collaborative: Develops, maintains and strengthens partnerships with others.

· Customer-Oriented: Quickly and effectively solves customer problems while interacting in a positive manner.

· Find ways to measure and track customer satisfaction.

· Results Oriented: Able to set challenging goals, focus on the goals and meet or exceed them.

· Find or create ways to measure performance against goals.

· Thorough Ensures that work and information are complete and accurate; prepared for events and follows up to ensure commitments were fulfilled.

· Effective at Information Gathering: Able to identify information needed to clarify a situation and seek information from the appropriate source.

· Self-Confident: Confident of ability to accomplish goals; approaches tasks with a can-do attitude

· Flexible: Open to different, new ways of doing things.

· Functions Well Under Pressure: Remains calm under stress, controls response to adversity; maintains a sense of humor

Skills Required:

· Experience. Minimum 3-5 years of Project Management and/or Marketing experience.

· Experience working with metrics and measuring success with both qualitative and quantitative data Skills.

· Advanced knowledge of Microsoft Office suite.

· Advanced understanding of Project Management methodology.

· Familiarity with Microsoft SharePoint.

· Familiarity and comfort with the use of AV technology

Experience Preferred:

· Prior experience in an Agile delivery environment while utilizing Scrum, Kanban, or Scaled Agile framework.

· PMP Certification.

· Working knowledge of CA Agile Central

Education Required:

Bachelor’s Degree (or equivalent work experience) with a focus on Project Management, Marketing and/or Business

Category IT Helpdesk / Support

Function Information Technology

Req ID JN -052019-111323

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