G-TECH Services, Inc. Robotic Automation Analyst/Product Designer in Dearborn, Michigan
Automation Product Designer/analyst position for Global Order to Delivery IT Product team.
Leads identification of Robotic Automation (BOTS) opportunities for GOTD business .
Plan and facilitate opportunity review working sessions .
Manage and add to Automation opportunity pipeline .
Complete process walkthroughs for prioritized opportunities .
Write process qualification documents and work with business team to validate .
Prioritize Automation opportunities for development, including stakeholders leadership alignment .
Write/maintain Process Design Documents (PDDs) to capture automation business requirements .
Work with delivery team to answer process questions .
Liaise between delivery team and process SMEs throughout the implementation lifecycle . Participate in daily scrum calls with delivery team for each process .
Facilitate collection of test data (delivery team submit test data request; analyst works with IT lead/app owners/process SMEs to obtain data) .
Manages the mobilization, design, build, test, and deployment of automations .
Review implementation status reports and track progress against implementation plan .
Manage and facilitate resolution of cross-automation issues and risks .
Ensure that design and quality standards are adhered to by implementation teams.
5-10 years of IT experience working as a Automation/Process/Business Analyst .
2+ yrs. experience in building process designs/flows for UI or Pega BOTS .
Proven track record of requirements gathering .
An understanding of workflow-based logic and ability to illustrate a written process description as a workflow diagram .
Experience in process optimization and a Lean Six Sigma background .
Strong understanding of automation principles .
Strong knowledge of tactical business planning/analysis .
Proven data analysis, data verification, and problem-solving abilities .
Ability to communicate with and work across process-focused and technical-focused teams . Proven ability to manage multiple project tasks with changing priorities and deadlines . Experience in working with testing teams to help develop Test cases for quality and User Acceptance Testing (UAT).
Strong communication and interpersonal skills.
2+ years experience working in Agile framework.
Strong drive for results and ability to multi-task and meet project timing .
Ability to work with cross-functional teams.
Demonstrated ability to document complex requirements.
- Bachelors or Master in computer science/engineering or equivalent.
Function Information Technology
Req ID JN -042019-111188