Job Information

G-TECH Services, Inc. Robotic Automation Analyst/Product Designer in Dearborn, Michigan

Job Description:

  • Automation Product Designer/analyst position for Global Order to Delivery IT Product team.

  • Leads identification of Robotic Automation (BOTS) opportunities for GOTD business .

  • Plan and facilitate opportunity review working sessions .

  • Manage and add to Automation opportunity pipeline .

  • Complete process walkthroughs for prioritized opportunities .

  • Write process qualification documents and work with business team to validate .

  • Prioritize Automation opportunities for development, including stakeholders leadership alignment .

  • Write/maintain Process Design Documents (PDDs) to capture automation business requirements .

  • Work with delivery team to answer process questions .

  • Liaise between delivery team and process SMEs throughout the implementation lifecycle . Participate in daily scrum calls with delivery team for each process .

  • Facilitate collection of test data (delivery team submit test data request; analyst works with IT lead/app owners/process SMEs to obtain data) .

  • Manages the mobilization, design, build, test, and deployment of automations .

  • Review implementation status reports and track progress against implementation plan .

  • Manage and facilitate resolution of cross-automation issues and risks .

  • Ensure that design and quality standards are adhered to by implementation teams.


  • 5-10 years of IT experience working as a Automation/Process/Business Analyst .

  • 2+ yrs. experience in building process designs/flows for UI or Pega BOTS .

  • Proven track record of requirements gathering .

  • An understanding of workflow-based logic and ability to illustrate a written process description as a workflow diagram .

  • Experience in process optimization and a Lean Six Sigma background .

  • Strong understanding of automation principles .

  • Strong knowledge of tactical business planning/analysis .

  • Proven data analysis, data verification, and problem-solving abilities .

  • Ability to communicate with and work across process-focused and technical-focused teams . Proven ability to manage multiple project tasks with changing priorities and deadlines . Experience in working with testing teams to help develop Test cases for quality and User Acceptance Testing (UAT).

Preferred Requriements:

  • Strong communication and interpersonal skills.

  • 2+ years experience working in Agile framework.

  • Strong drive for results and ability to multi-task and meet project timing .

  • Ability to work with cross-functional teams.

  • Demonstrated ability to document complex requirements.

Education Required:

  • Bachelors or Master in computer science/engineering or equivalent.

Category Analyst

Function Information Technology

Req ID JN -042019-111188

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