G-TECH Services, Inc. UX Design / Researcher in Dearborn, Michigan
Seeking a Product Designer/Researcher within the IT Digital Worker.
Workplace Experience Strategy team.
This is a cross-functional team composed of strategists, product designers, and project managers within our client's IT and delivering solutions impacting employees within the context of Ford.s campus transformation program. Solution spaces include intelligent wayfinding, unified communications, collaboration technologies, as well as UX consulting. Designer will be working with internally developed solutions, off the shelf components, and internal-customer facing processes to bring human-centered design principles into the workplace experience delivery process.
Utilizes User Centered Design Methodology and Design Thinking to work with business partners, product managers, and business analysts to provide designs that meet business needs and are effective, efficient, and enjoyable.
Serves as an advocate for the customer/end-user, empathizing with them while being mindful of business goals and opportunities.
Supports a high-performing culture among product team members.
Embraces design thinking mindset and is able to explain its importance to team members . Assists with customer/end-user research (contextual inquiry, ethnographic interview, focus groups) and gather data to understand customer/end-user needs.
Conducts usability testing, card sorting, and heuristic reviews to validate UX designs and/or user needs.
Works hands-on with the team members and stakeholders to resolve questions, clarify UX designs, and deliver products.
Produces low fidelity prototypes to evaluate with the users and team .
Produces visual designs, mock-ups, and graphical assets.
Strong communication and collaboration skills.
Ability to establish and maintain cooperative and effective working relationships with product teams, business customers, and end users.
Passion for growing your skills, tackling interesting work and challenging problems; be committed to lifelong design learning.
Experience working independently with clients .
Command of modern front-end technologies and frameworks .
Experience designing full-service consumer and/or business applications.
- Bachelor's degree in one of the following: Human-Computer Interaction, Design, Psychology/Human Factors, Computer Science, Engineering, Fine Arts, Communications.
Category UX / User Experience
Function Information Technology
Req ID JN -032019-111042