G-TECH Services, Inc. IT Delivery Manager II in Detroit, Michigan

Job Description:

  • Serve as Delivery Manager II for Key and complex initiatives.

  • This person will be responsible and accountable for successful end-to-end project delivery as measured by: On-Time, On-Budget, With Quality and Customer Satisfaction.

  • Responsible for initiating, planning, executing, controlling, and closing complex initiatives using a formal project management methodology.

  • Partner with Business areas to assist with Business Case obtaining approved scope and value.

  • Ensures established project budget and schedule are met

  • Facilitates meetings with multiple levels within the organization to obtain, drive and communicate the status of the project

  • Present project-related presentations for executive-level leadership

  • Direct and frequent involvement in sponsor, client, and customer relations to ensure that service expectations are met • Identify, document, and driving issues and risks to resolution / mitigation and when necessary escalate to leadership for assistance.

  • Develop decision documents for options to resolve issues / risks.

  • Establish, analyzes, monitors and forecasts project budget based on information provided from a variety of areas.

  • May manage multiple project releases of moderate size concurrently.

  • Develop detailed plans and schedules using MS Project.

  • Develop integrated plans tracking milestones across multiple enterprise initiatives

  • Monitor project metrics for significant deviations in quality, cost, or schedule.

  • Collaborates with different business areas to prepare the project for implementation, including coordinating communications, process changes and training.

  • Coach and mentor individuals on the project teams and provides feedback on performance to their leaders.

  • Adhere to Project Management Office policies, procedures and methodologies.

  • Possess thorough knowledge of PMI standards and terminology (including PMBOK).

  • Assist in establishing and improving project management methodologies, procedures and policies.


  • Proven experience successfully managing complex IT initiatives.

  • 10 Years Proven experience successfully managing large teams of diverse resources.

  • 10 Years Proven experience collaborating at the Director and VP level.

  • Minimum 10 years experience running IT projects

  • Demonstrated strong leadership skills with hands on management of project execution

  • Take charge approach and desire to remove project road blocks, resolve issues and mitigate risks

  • Excellent oral and written communication skills (English speaking - required)

  • Able to communicate using terminology that can be understood by both technical and business leadership.

  • Translate complex technical items in a form that can be understood by non-technical resources.

  • Demonstrated experience in building win- win relationships with Business and IS partners

  • Proven analytical skills to analyze financial and schedule forecasts and identify issues and opportunities

  • Proven experience managing large multimillion dollar projects that have significant business implications

  • Keen understanding of key success factors for large scale, multi-year initiatives

  • Ability to achieve forward progress and maintain momentum in a long-term project environment

  • Ability to manage volatility, uncertainty

  • Ability to participate at a key level in the process of distilling strategic goals into actionable tactical plans

  • Successful record of Project Work Plan (resource, cost, and time) management

  • High proficiency (expert-level) in the use of MS-Project

  • Experience with projects that have multiple stakeholders

  • Ability to manage engagements with -executive level- visibility and interaction

  • Must have the discipline and rigor to optimally use the project management tools (e.g. MS Plan Enterprise) to produce and deliver high quality project plans, status updates and reports

  • Proven experience managing large project teams and sub teams

  • Proficient in formal project management methodologies

  • Excellent understanding of issue / risk management and resolution / mitigation

  • Excellent interpersonal skills and conflict resolutions skills

  • Excellent organizational skills including meeting agendas, minutes, documentation, etc.

  • Proven experience working with and gaining the confidence of technologists

Preferred Requirements:

  • • Healthcare experience preferred

  • • Experience with Agile methodologies including performing the role of Scrum Master preferred


  • Bachelor degree required

Preferred Education:

  • Masters degree preferred.

  • PMP certification preferred .

Category Project Management

Function Information Technology

Req ID JN -012019-110508