G-TECH Services, Inc. Workers Compensation Plant Rep II in Louisville, Kentucky
Act as the primary plant Workers' Compensation claims handler through contact and coordination of robust RTW/Communications efforts with all stakeholders for the client Workers’ Compensation program. Focus on excellent customer service, quality claims handling, and loss cost management
•Administration and Management of Indemnity& Managed Medical and Legal claims from first report of injury through claim closure (Includes compliance with Guidelines and Standards and any other associated Corporate policies and procedures) •Perform critical plant Claims technical tasks (i.e. initial critical investigations (including 3pt contact), contact with plant medical, safety/ergonomic, plant supervision) •Develops R-T-W plan of action with key stakeholders for WC and related absences •Participates in plant job reviews with plant physician and other stakeholders •Liaison between key plant personnel/and Workers’ Compensation Organizations throughout client's Company Case Management process •Leads Case Management meetings and provides input/guidance on RTW •Communicates issues, opportunities, and concerns to Division Claims Supervisor •Update plant personnel on WC jurisdictional changes •Coordinate and direct efforts of outside Medical Case Managers and Vocational Rehabilitation Specialist to deliver best possible outcome •Assist with identification and documentation of potential modified duty jobs, as appropriate •Assist in management of all financial elements of claim files to reduce or maintain costs (i.e. medical costs, duration). •Provide ongoing communication with key stakeholders •Monitor and assist restricted employees in returning to full duty at same or different job •Manage all activities according to personal metrics and performance standards.
•3-5 years of workers’ compensation claims handling. Licensed Kentucky adjuster
College preferred or equivalent industry experience.
Function HR / Benefits
Req ID JN -082021-116270