G-TECH Services, Inc. Labor Time Technical Author in Madison Heights, Michigan
Author will be responsible for authoring responsible for validation of supplied automotive service documents and capture opportunities to identify errors, suggest corrections, enhance quality and clarity of document, and submit details to client.
Manage new and current documents within change control database - SharePoint.
Support technical leads in completing vehicle projects.
Ensure accurate reporting on vehicle project progress to leadership.
Apply automotive knowledge in order to identify appropriate content in publications.
Interact with internal and external authoring teams, on-site validation teams, and team members from around the globe.
At times, responsible for answering dealer feedback.
Support leadership on a variety of unique assignments.
Perform any other duties and/or tasks that may be assigned on an as needed basis.
Fill out timesheets, job tracking logs, and gather information from assignments accurately.
Effective communication with leadership to support client responsibilities.
Looking for someone with the mechanical and automotive experience, who is able to communicate knowledge effectively both verbally and written
Requires a mix of mechanical and computer skills
Role will be working cross-functionally with technicians and service manuals
Fairly independent role- but must be able to work well with all management styles due to the varied cross-functionality of the job.
This role is currently mostly remote- but open to training in person- will be onsite once locations re-open as normal
Monday - Friday, 5 days a week, 40 hours, no overtime.
Usual Start 6:30-7:00; Usual End 3:30-4:00; must be flexible depending upon assignment
Req ID JN -012021-115148