G-TECH Services, Inc. Sr. IT Network Administrator in Walled Lake, Michigan
We are looking for someone who has strong, proven work experience as an IT Administrator. This person will have to take initiative, be adaptable, and enjoy working with other people. If you love the IT field and enjoy helping people with their technical problems, we want to meet you!
Use an established Help Desk system to monitor and track problem tickets and technical support issues.
Ensure timely and considerate service to end-users.
Utilize any and all available resources to conduct computer diagnostics in order to determine the nature of problems and provide technical support.
Install and perform minor repairs to hardware, software, and peripheral equipment following local design requirements.
Virus / Spyware Detection and Removal
Creating user accounts and managing access control based on company policy using Active Directory
Write documentation for the IT knowledge base.
Maintain and assure confidentiality of data
Maintain and assure compliance with all IT policies and procedures
Assist with daily tasks in an effort to maintain various compliance standards
Other duties and responsibilities as assigned.
Assist with monitoring and performance optimization of server environment
Assist with Vulnerability Management and system patching
5 or more years of work experience supporting Windows Server environments
3 or more years of work experience supporting Microsoft SQL and/or Microsoft IIS
3 or more years of Powershell scripting work experience
Technical knowledge of server hardware and accessories
Ability to install, configure, and support Microsoft Windows & Server
Experience with G Suite preferred
Experience in general troubleshooting skills
Experience with Windows 7, 8, & 10
Experience with Microsoft Server 2012-2019
Experience with VMWare ESXi and vSphere a plus
Experience with Debian based Linux a plus
Intermediate knowledge of networking principles
Ability to work in a team-oriented, collaborative environment
Self-motivated and detail oriented
Excellent written and oral communication skills
Exceptional customer service orientation
16 days of PTO a year, earned at 1.33 days per month, along with six paid holidays
Strong medical and dental plans
Flexible Spending Accounts (FSAs) using pre-tax dollars for qualified medical expenses
401k program with a safe-harbor match of 100% on the first 3% of your contributions and 50% on the next 2% of contributions
Free life insurance for $25,000 upon eligibility, with the option to purchase additional coverage if you desire
Business casual dress code
Convenient Walled Lake, MI location
Category IT Helpdesk / Support
Function Information Technology
Req ID JN -072020-114425