Job Information
G-TECH Services, Inc. Workers Compensation Claim Handler in Wayne, Michigan
Position Description:
Workers' Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management. Plant-based position with hybrid work schedule to be considered.
Skills Required:
• Set up and enter new claims into claim management system, ensuring claim coding is correct and files are properly documented. • Perform critical claim technical tasks including plant investigations and 3-point contacts. • Interview claimants, employers, medical professionals, legal counsel and witnesses and prepare thorough investigation summaries. • Prepare files for outside counsel. • Assist in management of all elements of claim files to reduce or maintain medical costs, lost time duration and litigation expenses. • Participate in case management meetings and collaborate with medical, human resources and labor to facilitate a return to-work plan for workers’ compensation and related absences. • Supports other claim representatives with larger or more complex claims as necessary. • Process medical and related expense payments
Skills Preferred:
Ability to interpret and analyze complex information. • Excellent verbal, written and interpersonal communication skills. • Work collaboratively and effectively in a team environment. • Organize and prioritize workload and manage multiple priorities. • Ability to work a flexible work schedule. • Maintain professional client relationships
Experience Required:
1-3 years of related Workers' Compensation experience
Education Required:
High school diploma or equivalent.
Category Benefits
Function HR / Benefits
Req ID JN -062024-121243
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